Terms and Conditions
OVERVIEW
This website is operated by www.houzone.com. Throughout the site, the terms “we”, “us” and “our” refer to www.houzone.com.
www.houzone.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree
to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the
website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most
current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these
Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our website is hosted by woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and
services to you.
Our website HouZone.com is not an Architectural Firm or claims to provide any Architectural Services. HouZone.com is an Online Portal,
providing customized House Designs purely Online.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that
you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor
dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your
jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions
over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card
information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or
any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided
for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary,
more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference
only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products / services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modi`cation, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited
quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot
guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.
We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the
right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your
expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person,
per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card,
and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may
attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve
the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to
promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that
we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or
conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional
third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are
familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources).
Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not agliated with us. We are not responsible for examining or
evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or
websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions
made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you
understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should
be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain speci`c submissions (for example contest entries) or without a request from us you send creative
ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’),
you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any
comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in con`dence; (2) to pay
compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive,
threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these
Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other
personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene
material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the
origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and
assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
To view our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may
relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to
correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on
any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation,
pricing information, except as required by law. No speci`ed update or refresh date applied in the Service or on any related website, should
be taken to indicate that all information in the Service or on any related website has been modi`ed or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any
unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or
state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property
rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual
orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit
viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service
or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish,
pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features
of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any
related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for inde`nite periods of time or cancel the service at any time, without notice
to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered
to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any
representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of
merchantability, merchantable quality, `tness for a particular purpose, durability, title, and non-infringement.
In no case shall www.houzone.com, our directors, ogcers, employees, agliates, agents, contractors, interns, suppliers, service providers
or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind,
including, without limitation lost pro`ts, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether
based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products
procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to,
any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or
product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or
jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions,
our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless www.houzone.com and our parent, subsidiaries, agliates, partners, ogcers, directors,
agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand,
including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the
documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall
nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be
severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all
purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any
time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we
also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date
of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire
agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous
agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions
of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in
accordance with the laws of Hyderabad, Telangana State, India.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and
changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our
website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected]
REFUNDS / MODIFICATIONS & CANCELLATIONS
In case you cancel your order within 12 hours of making the payment, you shall be entitled to 75% refund of your payment, which will be
credited to your bank account / cheque sent to you within 3 weeks to your registered address, unless the assigned Service has already
been given to you or the work related to it has commenced. Beyond the time of 24 hours, there shall be no refund applicable.
In case you wish for modi`cations in the Service provided to you, the same can be availed via purchase of modi`cation package.
Services provided are of Subjective nature and we do not guarantee that you will be 100% satis`ed by the Service offered by us, in any
case there will be no refund once the service is provided to you. You may reach to us via email in case you have such reservations.
For more information on cancelation and refunds, you may send an email to [email protected]
GENERAL DISCLAIMER
All Photographs and images are not claimed to be belonging to www.houzone.com and does not represent the works done or executed by
www.houzone.com, unless otherwise mentioned speci`cally on the webpage. These Photographs are legally purchased from various
stock photography websites like www.shutterstock.com, www.dollarclub.com, etc. All the photographs are for the purpose of
representation and does not ensure that www.houzone.com will be providing similar Designs and does not have any liability to do so.
HouZone.com is not an Architectural Firm or offers Architectural Services, its an Online Portal that provides House Design Services purely
Online, wherein the Customized Design of the House and its Drawings are uploaded onto the User’s Accounts page or Hub Page. Designs,
Drawings, Engineering Services, etc. are prepared by our Architectural Space Designers, Construction Engineers and Construction
Professionals.
Advertisement Banners shown on www.houzone.com (beta version) are only representing spaces to be used for advertisement by future
sponsors and in no way connected to actual manufacturer or advertisements. www.houzone.com does not have any connection or
responsibility towards Advertisement Banner design or content contained with in and are only used for Graphic and representational
purposes.
STRUCTURAL DESIGN DISCLAIMER
HouZone.com takes all care in designing the Structure of the House, & con`rm that the Structural Design follows all IS recommended
codes, yet it is recommended that the Design & Drawings are vetted by Local Civil Engineer / Site Engineer at the time of construction to
take into consideration local / site conditions. HouZone.com is not responsible if required & some times important corrections are not
made as per Site / Local conditions and thereby for the correct construction of the house.
INTELLECTUAL COPYRIGHT
All Designs, Drawings and Information provided by HouZone via its website www.houzone.com are Intellectual Property Right of
www.houzone.com and cannot be used / copied without prior written permission from www.houzone.com. www.houzone.com reserves
all rights for legal action in case it is found that the Designs / Drawings are used illegally. Houses Constructed using Designs made by
HouZone.com and without information & approval of HouZone.com are liable for legal action to protect the Intellectual Property Rights of
the Designs provided by HouZone.com. Under no circumstance, should any User, Registered User or Client of HouZone.com indulge in
construction without intimation or without permission from HouZone.com as per the Designs & Drawings provided by us.
All sales & orders on houzone.com & customization/modifications are final. No refunds or exchanges can be given once your order is processed.
All house plans are designed to conform to the Indian National Building codes.
You may need a septic tank design unless your Plot has a sanitary sewer system already connected
House Plans made by houzone.com and the drawings made by Indiahousedesign.com does not have a professional Architect’s stamp on them. If your municipal corporation requires one for submission & approval, they will only accept a stamp from a professional licensed Architect in your area where you plan to build. In this case, you will need to take your house plans to a local engineer or architect for review and stamping.
We can issue a drawing with Professional Architect’s Stamp at an additional cost for other purposes such as Bank Loan, Personal Satisfaction, etc. but not for Municipal Building permission.
DELIVERY TIME: 10 Working Days
All good things take time, please be patient.
All designs take time and some take additional time based on the complexity of the design and requirements. Our Design Team tries to process and design your dream house as soon as possible. We may take up to 10 Working days, excluding holidays.
Patience is a Virtue
REFUND POLICY
Indiahousedesign.com has the following refund policy:
- 80% refund of your amount if the order is cancelled within 24 hours of placing the order.
- No refund if the order is cancelled beyond 24 hours of placing the order.
- No refund if Drawings (either Draft or Final) are sent to you.
SUBJECTIVE POLICY
We take great care while designing your dream house and our Architectural Design Team ensures that most of your requirements are incorporated in the design, yet sometimes it’s not possible to properly design with the limitations of space and plot or meet all your expectations.
We try our best in giving equal & best service to everyone and try to satisfy your requirements, yet we are dependent on Technology and we are humans, hence, we do not provide any guarantee that our Service or Design will fully Satisfy you.
Design is subjective in nature, the same design may be appreciated by some and criticized by others.
In such rare cases, where you find that you are not happy with the House Design or House Plans provided by Indiahousedesign.com, please discuss the limitations with our design team, they’ll be happy to provide alternatives or support you with the design.
We will try to provide you with the rooms & spaces required by you, but we will be constrained by the available area since we cannot provide rooms smaller than standard sizes & spaces which are not functional, hence, we will use Priority Design System to provide you with the most important rooms first, without which the house will not function and then try to provide rest of the spaces & rooms as per the available area. We will not compromise on the Ventilation and minimum room size/space size/staircase size, etc., hence it may be possible that all the required or desired rooms do not fit into the house design due to area constraints.
VASTU POLICY
We follow 100% Vastu as per all agreed Principles of Vastu if you choose to get your house designed as per Vastu. Although despite our best efforts, due to various limitations in terms of Ventilation, Space constraints, we do not guarantee that the house designed for you will be fully Vastu Compliant, few deviations from Vastu norms may be required to ensure good Ventilation and Circulation.
We do not design the house as per any Special Vastu or as per the requirements of Your Vastu Pundit. We will not be able to comply with your requests in such cases where you wish that the House be designed as per your specific Vastu Norm. We will only design the House as per the Standard Vastu Principles that Indiahousedesign.com follows.
COPYRIGHT POLICY
All Designs, Drawings and Information shared with you are copyright protected and belong to Indiahousedesign.com or houzone.com
You are not authorized to share or copy or build your House as per the Design and Drawings and information provided by Indianhousedesign.com without Permission / NOC.
Please read our Terms & Conditions for more information.
WITHDRAWAL OF SERVICE
Indiahousedesign.com reserves the right to cancel your registration and withdraw any or partial or all the house design services extended to you without prior information or consent from you. Please feel free to contact our support team at [email protected] for more information.
We follow a strict No Harassment Policy and we do not tolerate any kind of bad behaviour, whether written or verbal and we will initiate strict action against the person responsible, including the filing of charges.
AGREEMENT OF ABOVE TERMS & INFORMATION
By agreeing to order our Services, it is understood and believed that you have read our terms and conditions completely and the relevant information as mentioned above and in our terms & conditions page and that you fully and totally agree with it.